Absolutely! We recommend it, but be warned: you will have a smile from ear to ear. If you're not in an area that has test rides, no sweat – shipping costs are low and you have 10 days to make a decision.

Test rides are typically done in 15 minute windows. Alternatively, feel free to walk in to one of our partner locations and take flight. Take your time and get to know the bike.

Check out our Test Ride Page to meet our ambassador network across the country.

With a few exceptions based on local regulations, we ship worldwide. Unfortunately we do not ship to Alaska at this time.

Your bike will come in our stylish box and is ready to ride shorty after unboxing. Simply remove the bike from the box and follow our assembly video (YouTube) and/or manual which can be found at the bottom of this page - trust us, you can do this!

If you still prefer someone else to do it, we can ship the bike to your nearest bike shop.

Offering excellent service and support is our top priority. As daily riders, this is where we have seen many companies disappoint.

OUR BIKES CAN BE SERVICED AT ANY BIKE SHOP! Wing Bikes are serviced just like any other normal bicycle! Any electronic service needed is a plug-and-play type situation, where most parts are easy to swap out in the rare instance that it is needed. 

For general maintenance and repairs (flat tires, brake adjustments, etc.) we suggest going to your local bike shop.

A well maintained bike will ride smoother, last longer and look better.

Wing Bikes need the same basic maintenance as a regular bike, here's some tips we recommend.

1) Pump up your tires weekly.

2) Clean and lubricate your chain when it looks dirty or sounds noisy, at least once a month.

3) Wipe the bike down with a damp cloth. Do not pressure wash as it can force water into bearings and electrical systems.

4) Periodically check bolts on handlebar, fenders and rack.

For all electronic components of your bike, please contact our customer support team and we'll straighten out any issues you may have. Wing Bikes has guaranteed spare parts availability for all components of the bicycle through 2026. 

All Wing bikes and their components carry the following warranty with the original owner:

Frame - 1 year
Battery - 1 year or 800 complete cycles, whichever comes sooner. (our battery is rated to deliver 80% of initial capacity after 800 complete charge/discharge cycles)
Electronics - 1 year
Parts (excluding tires, tubes, brake pads, kickstands, pedals, cranks, forks, bottom brackets, seat clamps, cables & housing, and grips) - 1 year

The Wing Warranty is only valid in the United States. Please visit our warranty page for more details. Extended warranties can be purchased at checkout but not after purchasing.

Like any traditional bike, standard maintenance will increase the longevity and performance. OUR BIKES CAN BE SERVICED AT ANY BIKE SHOP!  Wing Bikes are serviced just like any other normal bicycle! Any electronic service needed is a plug-and-play type situation, where most parts are easy to swap out in the rare instance that it is needed. 

1. Seasonal tune ups on your bike are a great way to keep it in pristine shape!

2. Dirt, precipitation and grime from the road can cause brakes to squeak. Using a residue-free brake cleaner on the disc rotor will remove any lingering dirt or oils. This will ensure perfect, noiseless braking.

3. Proper gear shifting will protect the bike's derailleur and chain and keep the shifting smooth. Be sure to always be pedaling but removing 90% of the pressure on the pedals during the shifting process. Never pedal backwards while shifting.

4. Rain, grime, rock salt, and dirt can damage the chain over time, and cleaning your bike and chain will keep it safe and in working order. Using a moist rag and non-corrosive biodegradable cleaners is the most ideal way to clean your bike. Also using proper e-Bike chain lubes will also aid in preventing corrosion.

5. Battery maintenance is also crucial in ensuring the longevity of your bike. You can extend the life and range of your battery by not frequently completely draining the battery completely.

If the batteries are being stored for long periods of time, it is best to keep the battery partial charged around 50-75%. In addition, it is important to make sure that the silver ring on the battery and battery holster is tight. This will ensure a perfect connection between the battery and bike. 

All our bikes ship with the speed already unlocked to its maximum setting.

Long Term Battery Storage

Your Wing Bike's battery needs minimal maintenance. However, if storing your bike for longer than 15 days, follow the instructions below to maintain the health and longevity of your battery.• Keep the battery approximately 50-70% full• Store the battery in a dry, climate controlled, indoor location between tween 50 °F – 77 °F (10 °C – 25°C).• Check the battery every month, and if necessary, use the charger from Wing Bikes to charge the battery to 70% .• Avoid keeping the battery fully depleted.• Avoid keeping the battery fully charged for more than a couple weeks.

NOTE: These instructions are for the Freedom X ONLY. The trip counter will reset automatically on our other bikes

- Turn on the display
- Hold the 'UP' and 'DOWN' buttons simultaneously
     - the menu will show 'tc - n' at the bottom of the display
     - this is the trip counter (tc) reset option : 'n' = no, 'y' = yes
- Use up/down buttons to select y (=yes)
- Hold the power button to confirm and exit settings