Our pedal-assist system includes built-in sensor technology, that predicts how to make your ride easier. Whether it is from a complete stop, cruising on the open road or up a hill, it is always monitoring your movement to determine how to assist you. At any time, you adjust how much the motor aids you. Even if the battery is not on the bike, you can still ride it like any other bike.

The battery provides up to 60 miles of riding. Charging from empty to full takes around 4 hours. Charging a partially full battery takes less. The battery is quickly removable and secured with a key included with your bike. The battery can be charged while on or off the bike.

Wing electric bikes are designed with safety and security in mind. Bright lights are integrated into the front & rear of the frame & are controlled via the on-board display. A security alarm is also built into your bike. Included with your set of two keys, are two small remotes (clickers), similar to what you use to lock/unlock a car. Locking your bike outside? Secure the bike as you walk off. If someone tampers with your bike, first there is a warning sound. If they continue, the alarm persists in intensity. Rated at 110dB, it is loud! Another cool feature of the bike is an electronic horn that activates by simply pressing with your thumb.

Absolutely! We recommend it, but be warned: you will have a smile from ear to ear. If you're not in an area that has test rides, no sweat – shipping costs are low and you have five days to make a decision.

Yes! All Wing Bikes and components are protected against the elements.Ride in the rain and through puddles! Just don’t submerge the bike in deep water, it’s not meant to handle that. Like any bike, recommend storing the bike inside when not in use whenever possible, and to wipe down the the bike after a rainy ride to ensure your Wing Bike’s longevity.

Pedal assist is a unique experience that makes you feel like you're pedaling with superhuman legs! Pedaling will signal the motor to turn on and as soon as you stop pedaling (or you tap the brake), the motor deactivates. The motor is just about silent and is constantly sensing your activity to determine how to assist your ride. Via the on-board display, you select (1 through 5) how much you want the motor to assist.

A Wing bike will assist you up to around 24-25MPH while pedaling and 20MPH while just using the throttle. Wing Bikes are fully compliant with federal electric bike laws.

All wing bikes now include a throttle. The throttle allows you to press a lever with your thumb while riding that engages the motor and allows you to ride without pedaling.

Our batteries are all 36 volt and come in a variety of amp hour (ah) capacities. Regardless of the capacity, all of our batteries look identical and sit flush with the frame of the bike. Our previous model had batteries that protruded from the frame. We have an 8.8ah (317wh), 10.4ah (375wh), and 14ah (504wh). The amp hours of a battery are the "gas tank" and watt hours are Voltage x Amp Hours. All of our batteries have the same weight of ~5 lbs, and are the same size.

How far can I go on a single charge?

We get this question a lot! Determining an e-bike's exact range is complicated and difficult to put a single number on. It’s important to keep in mind that riding range for all e-bikes depends on many factors including...

- Total payload (weight), rider + gear
- Average speed
- Pedal assist level
- Throttle usage
- Tire pressure
- Hill grade
- Wind
- Road conditions
- Riding position
- Outside temperature
- How much you pedal
- Tire type
- Age of the battery

So... how far can you go?The range comes down to this: How much energy is required to move the bike at the speed you want to go? The mile ranges we list per battery size are the maximum our tester was able to achieve with. She road in optimal conditions, exclusively on level 1 assist, with no throttle usage. Depending on weight, amount of assist and throttle usage, range will be reduced.

Like any traditional bike, standard maintenance will increase the longevity and performance.

1. Seasonal tune ups on your bike are a great way to keep it in pristine shape!

2. Dirt, precipitation and grime from the road can cause brakes to squeak. Using a residue-free brake cleaner on the disc rotor will remove any lingering dirt or oils. This will ensure perfect, noiseless braking.

3. Proper gear shifting will protect the bike's derailleur and chain and keep the shifting smooth. Be sure to always be pedaling but removing 90% of the pressure on the pedals during the shifting process. Never pedal backwards while shifting.

4. Rain, grime, rock salt, and dirt can damage the chain over time, and cleaning your bike and chain will keep it safe and in working order. Using a moist rag and non-corrosive biodegradable cleaners is the most ideal way to clean your bike. Also using proper e-Bike chain lubes will also aid in preventing corrosion.

5. Battery maintenance is also crucial in ensuring the longevity of your bike. You can extend the life and range of your battery by not frequently completely draining the battery completely.

If the batteries are being stored for long periods of time, it is best to keep the battery partial charged around 50-75%.

In addition, it is important to make sure that the silver ring on the battery and battery holster is tight. This will ensure a perfect connection between the battery and bike.